Onsite Clinical Tech Support Specialist

Experis Technology Group; Plano (TX); Presencial; USD 44.000 - 50.000; Jornada completa

Descripción de la vacante

Experis Technology Group seeks a Patient Care Support/Healthcare Support professional for an onsite Plano, TX role. The assignment runs 6+ months with potential to extend or convert, with a daily 8am to 5pm shift and a pay range of $32 to $36 per hour on W2.

Candidates should have 2–4 years of technical or medical support experience or a science degree, plus strong customer service skills and familiarity with healthcare devices or clinical equipment.

Formación

• 2–4 years of experience in technical or medical support or related fields.
• Experience in healthcare facilities, clinics, labs, or medical device customer support is beneficial.
• Experience with patients, healthcare providers, or clinical staff is a plus.
• Exposure to neuromodulation or medical devices is advantageous.

Responsabilidades

• Provide strong customer service to patients, clinicians, or technical users in fast-paced environments.
• Operate in a call center or remote support setting with clear communication and documentation.
• Navigate multiple systems and interpret product guides, diagrams, and clinical protocols.
• Support medical devices or clinical equipment in healthcare settings.

Conocimientos

Customer service

Call center experience

Technical troubleshooting

Medical device knowledge

Educación

Bachelor's degree in science

High school diploma or equivalent

Descripción del empleo

Experis Technology Group seeks a Patient Care Support/Healthcare Support professional for an onsite Plano, TX role. The assignment runs 6+ months with potential to extend or convert, with a daily 8am to 5pm shift and a pay range of $32 to $36 per hour on W2.

Candidates should have 2–4 years of technical or medical support experience or a science degree, plus strong customer service skills and familiarity with healthcare devices or clinical equipment.