Cardiology Clinic Assistant - Scheduling & Admin

Mass General Brigham Community Physicians; Medford (MA); On-site; USD 50,829,000 - 66,477,000; Full time

Job summary

Mass General Brigham Community Physicians is seeking a full-time Clinic/Practice Assistant to support our cardiology office onsite in Medford, Massachusetts. The role is 40 hours per week, typically Monday through Friday, with daytime shifts in an onsite clinic. As an integral member of the practice team, you will handle administrative tasks, patient check-in/out, scheduling, billing forms, and coordination of records. Experience in medical office settings and CMAA credential are valued.

Qualifications

• High School Diploma or equivalent required.
• Certified Medical Administrative Assistant (CMAA) preferred.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.

Skills

Office experience

Clerical skills

Customer service

Education

High School Diploma or Equivalent

CMAA - Certified Medical Administrative Assistant

Job description

Mass General Brigham Community Physicians is seeking a full-time Clinic/Practice Assistant to support our cardiology office onsite in Medford, Massachusetts. The role is 40 hours per week, typically Monday through Friday, with daytime shifts in an onsite clinic. As an integral member of the practice team, you will handle administrative tasks, patient check-in/out, scheduling, billing forms, and coordination of records. Experience in medical office settings and CMAA credential are valued.