Onsite Clinic Director: Strategy, Operations & Leadership

Helping Hands Family; Wyomissing (Berks County); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Great Place to Work Certified

Job summary

Helping Hands Family in Wyomissing, PA is seeking a Clinic Director to lead our local clinic. The position oversees all team members, translates strategy into daily operations, and drives results, quality of care, improvements, and innovation.

You will mentor the Clinical Supervisor and Office Manager, align operations with organizational goals, ensure compliance, and maintain a client-centered experience while managing budgets and KPI targets.

Qualifications

• Master’s degree in Healthcare Administration, Business Management, or related field preferred.
• Bachelor’s degree with equivalent leadership experience will be considered.
• Minimum 4 years of experience in operational leadership roles within healthcare, behavioral health, or related service industries.
• Proven success in managing budgets, driving performance improvements, and leading large, diverse teams.
• High emotional intelligence with excellent communication, change management, and conflict resolution skills.
• Strong analytical, critical thinking, and strategic planning capabilities.
• Full commitment to working onsite during designated hours.

Responsibilities

• Oversee high quality, outcomes-oriented therapy for every child/client.
• Develop and execute operational plans to meet clinic goals and organizational initiatives.
• Manage workflows, resources, budget performance, and KPI achievement.
• Foster excellence through proactive leadership and data-driven decisions.
• Lead, mentor, and empower the Clinical Supervisor and Office Manager.
• Align clinic operations with regional leadership and organizational strategy.
• Ensure compliance with HHF policies and regulatory requirements.
• Address complex client and operational concerns for timely resolution.

Skills

Emotional intelligence

Communication

Change management

Conflict resolution

Analytical thinking

Strategic planning

Detail-oriented

Leadership

Education

Master’s degree in Healthcare Administration or related field

Bachelor’s degree with equivalent leadership experience

Job description

Helping Hands Family in Wyomissing, PA is seeking a Clinic Director to lead our local clinic. The position oversees all team members, translates strategy into daily operations, and drives results, quality of care, improvements, and innovation.

You will mentor the Clinical Supervisor and Office Manager, align operations with organizational goals, ensure compliance, and maintain a client-centered experience while managing budgets and KPI targets.