Clinic Director: Autism Services & Operations Leader

Helping-Hands-Family-; Philadelphia (Philadelphia County); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Great Place to Work Certified

Job summary

Helping Hands Family is looking for a Clinic Director in Philadelphia to lead day-to-day clinic operations, develop staff, and ensure high-quality care for children with ASD. This role collaborates with clinical leaders to balance service delivery with financial performance and regulatory compliance.

You will oversee staffing, scheduling, budgets, and KPIs, building a family-centred culture and coaching a diverse team of clinicians and support staff.

Qualifications

• Bachelor’s degree or equivalent with 6+ years in operational leadership in healthcare.
• Proven ability to lead teams, manage budgets, drive performance, and communicate clearly.
• Must be onsite full-time.

Responsibilities

• Own clinic performance across utilization, productivity, staffing, and service delivery.
• Use data to guide scheduling, capacity planning, and operational improvements.
• Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
• Build an accountable, collaborative team culture with leadership depth.
• Partner with clinical leaders to align operations with quality care and client outcomes.
• Ensure staffing supports clinical needs and treatment requirements.
• Champion a positive, family-centered experience.
• Resolve escalated concerns with urgency, empathy, and accountability.
• Manage clinic budgets and expenses to meet financial targets.
• Connect operational decisions to financial performance and key KPIs.
• Ensure compliance with regulatory requirements, documentation standards, and internal policies.

Skills

Lead teams

Budget management

Performance-driven

Communication skills

Problem solving

Onsite work

Education

Bachelor's degree or equivalent experience

Tools

CentralReach

Job description

Helping Hands Family is looking for a Clinic Director in Philadelphia to lead day-to-day clinic operations, develop staff, and ensure high-quality care for children with ASD. This role collaborates with clinical leaders to balance service delivery with financial performance and regulatory compliance.

You will oversee staffing, scheduling, budgets, and KPIs, building a family-centred culture and coaching a diverse team of clinicians and support staff.