Family Medicine Clinic Assistant — Scheduling & Admin

massgeneralbrigham; Beverly (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Northern Massachusetts, Inc. seeks a Clinic/Practice Assistant to join onsite in Beverly, MA.

The role supports administrative and clinical duties, including scheduling, check-in/check-out, and patient communication, with a 40-hour work week from 8:30 AM to 5:00 PM. The ideal candidate has healthcare administrative experience, solid customer service and organizational skills, and a start date after December 1, 2026.

Qualifications

• High School Diploma or Equivalent required.
• CMAA certification preferred.
• Office experience 2-3 years required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc.

Skills

Customer service

Organizational skills

Clerical duties

Telephone etiquette

Scheduling

Education

High School Diploma or Equivalent

Certified Medical Administrative Assistant CMAA (preferred)

Tools

Scheduling systems

Billing systems

Job description

Mass General Brigham Medical Group Northern Massachusetts, Inc. seeks a Clinic/Practice Assistant to join onsite in Beverly, MA.

The role supports administrative and clinical duties, including scheduling, check-in/check-out, and patient communication, with a 40-hour work week from 8:30 AM to 5:00 PM. The ideal candidate has healthcare administrative experience, solid customer service and organizational skills, and a start date after December 1, 2026.