Clinic & Practice Assistant — Onsite Admin & Scheduling

1920 Mass General Brigham Medical Group Western Massachusetts, Inc.; Belchertown (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement

Bonuses

Job summary

Mass General Brigham Medical Group Western Massachusetts, Inc. is seeking a 40-hour full-time Clinic/Practice Assistant to support our Belchertown practice onsite, weekday hours. The role focuses on clerical support for a physician office, patient scheduling, and basic billing tasks.

Responsibilities include greeting patients, handling calls, filing, and processing records and test results. Onsite position with competitive benefits and a focus on accuracy and patient service.

Qualifications

• Office experience 2-3 years required.
• CMAA certification preferred.
• Strong organizational and multitasking abilities.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Handle, screen and/or take messages for prior authorizations and test results.
• Serve as Super User for scheduling, registration and billing systems.
• Provide training to others in these areas.
• May perform more complex scheduling tasks as needed.

Skills

Customer service

Administrative skills

Communication

Education

High School Diploma or Equivalent

CMAA Certification preferred

Tools

Microsoft Office

Job description

Mass General Brigham Medical Group Western Massachusetts, Inc. is seeking a 40-hour full-time Clinic/Practice Assistant to support our Belchertown practice onsite, weekday hours. The role focuses on clerical support for a physician office, patient scheduling, and basic billing tasks.

Responsibilities include greeting patients, handling calls, filing, and processing records and test results. Onsite position with competitive benefits and a focus on accuracy and patient service.