Onsite Client Success & Project Coordinator

Beacon Hill Staffing Group, LLC; Addison (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits available

Job summary

Beacon Hill Staffing Group, LLC in Addison, TX is seeking a Client Success Specialist to serve as the primary contact for customer accounts and projects, ensuring a seamless experience from start to finish.

Ideal candidate has 3+ years in customer success or account management, strong project management and communication skills, and a proven ability to manage multiple deadlines while building lasting client relationships.

Qualifications

• 3+ years of customer success and/or account management experience
• Strong project management and organizational skills
• Ability to manage multiple deadlines and priorities
• Excellent communication and relationship-building abilities
• Proactive problem-solving mindset
• Proficiency with Microsoft Office, particularly Excel

Responsibilities

• Manage customer accounts and serve as a trusted point of contact
• Coordinate project timelines, approvals, and deliverables
• Prepare quotes and ensure orders move through the process accurately
• Collaborate with internal teams to keep projects on track
• Monitor deadlines and proactively resolve issues before they become problems
• Maintain strong client relationships and support retention efforts
• Track account activity and provide updates as needed

Skills

Customer success

Account management

Project management

Organizational skills

Communication

Problem-solving

Excel

Microsoft Office

Tools

Microsoft Office

Excel

Job description

Beacon Hill Staffing Group, LLC in Addison, TX is seeking a Client Success Specialist to serve as the primary contact for customer accounts and projects, ensuring a seamless experience from start to finish.

Ideal candidate has 3+ years in customer success or account management, strong project management and communication skills, and a proven ability to manage multiple deadlines while building lasting client relationships.