Onsite Client Success & Payroll Ops Supervisor

Vensure Employer Solutions; Chandler (AZ); In loco; USD 35.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off, Holidays, Sick Leave, &

Parental Leave

Life Insurance and Disability Coverage

Employee Assistance Program (EAP)

Health Savings Account (HSA) & Flexi (

Spending Account (FSA)

Voluntary benefits including legal,pet

Descrizione del lavoro

Vensure Employer Solutions in Chandler, AZ is seeking an experienced Service Operations Supervisor to lead client service delivery and payroll operations onsite. You will manage client relationships, coordinate onboarding, ensure accurate payroll processing, and coach Payroll Specialists and Service Associates.

Join a team focused on service excellence, cross-functional collaboration, and continuous process improvement.

Competenze

• High School Diploma or equivalent.
• Excellent client service and communication.
• Strong problem-solving and organizational abilities.
• Proficient with MS Office (Outlook, Teams, Excel).
• Ability to manage multiple priorities in a fast-paced environment.

Mansioni

• Serve as the primary point of contact for an assigned portfolio of clients.
• Manage client relationships and ensure a high level of customer satisfaction.
• Coordinate client onboarding, user setup, and training on payroll and service platforms.
• Ensure timely and accurate payroll processing while resolving payroll-related issues.
• Support payroll tax registration, reporting, and notice resolution.
• Partner with internal teams to drive client retention and service excellence.
• Lead client meetings regarding escalations, account reviews, and service opportunities.
• Coach and support Payroll Specialists and Service Associates.
• Identify client needs and recommend additional products and services.
• Assist with process improvements and operational initiatives.

Conoscenze

Client service

Communication

Relationship management

Problem solving

Organizational skills

MS Office (Outlook, Teams, Excel)

Multi-tasking in fast-paced env

Payroll operations

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Vensure Employer Solutions in Chandler, AZ is seeking an experienced Service Operations Supervisor to lead client service delivery and payroll operations onsite. You will manage client relationships, coordinate onboarding, ensure accurate payroll processing, and coach Payroll Specialists and Service Associates.

Join a team focused on service excellence, cross-functional collaboration, and continuous process improvement.