Onsite Client Onboarding & Tech Support Specialist

Novatech, Inc.; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Market competitive salary

Comprehensive benefit package

401(k) plan with matching contribution

Generous Paid Time Off

Job summary

Novatech, Inc. is seeking a Client Onboarding Associate in Nashville, TN to support clients and manage equipment delivery. The ideal candidate will have a degree in Information Technologies and possess strong technical and customer service skills.

This position involves troubleshooting and repairing products, following procedures for equipment delivery, and providing excellent customer service. Novatech offers competitive compensation, comprehensive benefits, and a supportive team culture.

Qualifications

• Recently completed a degree in Information Technologies or currently pursuing a degree.
• Experience resolving customer issues.
• A valid driver's license.

Responsibilities

• Learning how to repair and troubleshoot Managed Office products.
• Installing equipment on-site and making necessary adjustments.
• Providing outstanding customer service to clients.

Skills

Customer service skills

Problem-solving

Technical skills

Communication skills

Education

Degree in Information Technologies

Job description

Novatech, Inc. is seeking a Client Onboarding Associate in Nashville, TN to support clients and manage equipment delivery. The ideal candidate will have a degree in Information Technologies and possess strong technical and customer service skills.

This position involves troubleshooting and repairing products, following procedures for equipment delivery, and providing excellent customer service. Novatech offers competitive compensation, comprehensive benefits, and a supportive team culture.