Client Onboarding Technician — IT & Field Support

Novatech, Inc.; Irving (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) plan with matching contribution

Comprehensive benefit package

Generous Paid Time Off

Job summary

Novatech, Inc. in Irving, Texas is looking for a technician to join their team. The role involves repairing and troubleshooting equipment while providing exceptional customer service. Applicants should have experience in customer relations and be willing to learn new technologies. Benefits include a market competitive salary, comprehensive health coverage, a 401(k) plan, and generous paid time off. Company vehicle provided for travel between job sites.

Qualifications

• Experience resolving customer issues.
• Proficient verbal and written communication skills.
• Open to learning and becoming certified on products.

Responsibilities

• Repair and troubleshoot copiers and network connectivity.
• Provide outstanding customer service to clients.
• Perform basic network connectivity/ installations.

Skills

Customer service skills

Technical problem solving

Analytical skills

Mechanical knowledge

Job description

Novatech, Inc. in Irving, Texas is looking for a technician to join their team. The role involves repairing and troubleshooting equipment while providing exceptional customer service. Applicants should have experience in customer relations and be willing to learn new technologies. Benefits include a market competitive salary, comprehensive health coverage, a 401(k) plan, and generous paid time off. Company vehicle provided for travel between job sites.