Onsite Client Experience Coordinator - Aviation

Talentify; Melbourne (FL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

Critical Illness, Accident, and Hosp

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

Aston Carter is seeking a Client Services Coordinator for an on-site role in Melbourne, FL, supporting a maintenance, repair and overhaul facility. The position emphasizes delivering a premium customer experience and coordinating arrivals, escorts, and meetings.

The role requires a welcoming on-site presence, effective triage of customer questions to internal teams, and coordination of amenities, rooms and transportation. This contract role is fully onsite in Melbourne.

Responsibilities

• Support customer movement throughout the facility, including arrivals, escorts, meetings, and departures, while complying with all safety and security requirements.
• Provide a professional, welcoming on-site presence for customers during maintenance visits, ensuring they feel supported and informed.
• Serve as a primary point of support for customers by addressing general questions and directing concerns to the appropriate internal teams.
• Assist with the coordination of customer amenities, conference rooms, transportation, and visit-related logistics to ensure a seamless experience.
• Communicate effectively with internal teams to support a smooth customer experience and promptly report any safety, security, or compliance concerns.
• Support customer events and special administrative projects as assigned, contributing to a well-organized and professional environment.

Job description

Aston Carter is seeking a Client Services Coordinator for an on-site role in Melbourne, FL, supporting a maintenance, repair and overhaul facility. The position emphasizes delivering a premium customer experience and coordinating arrivals, escorts, and meetings.

The role requires a welcoming on-site presence, effective triage of customer questions to internal teams, and coordination of amenities, rooms and transportation. This contract role is fully onsite in Melbourne.