Service Coordinator & Dispatch Specialist

Talentify; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid training

Medical benefits

Dental benefits

Vision benefits

401(k) plan

PTO

Job summary

Aston Carter is seeking motivated Customer Service Representatives for a contract-to-hire, onsite role in Stuart, Florida. You will serve as the connection between customers, service teams, and delivery operations, handling service requests, scheduling technicians, and ensuring issues are resolved promptly.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced environment. Training is provided, with opportunities for long-term employment.

Qualifications

• Strong communication and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic computer proficiency and Microsoft Office skills.

Responsibilities

• Assist customers by phone regarding service requests, refills, deliveries, and account questions.
• Schedule and coordinate service appointments.
• Create and manage service tickets.
• Support delivery and field service operations.
• Resolve billing concerns and service-related inquiries.
• Perform order entry and maintain accurate customer records.
• Communicate with technicians and internal departments to ensure timely service.
• Track service requests from start to completion.

Skills

Communication skills

Problem solving

Multitasking

Attention to detail

Basic computer skills

Job description

Aston Carter is seeking motivated Customer Service Representatives for a contract-to-hire, onsite role in Stuart, Florida. You will serve as the connection between customers, service teams, and delivery operations, handling service requests, scheduling technicians, and ensuring issues are resolved promptly.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced environment. Training is provided, with opportunities for long-term employment.