Onsite Branch Associate — Customer Service & Frontline Support

Platinum Coastal Group; Cincinnati (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site customer service representative in Cincinnati, Ohio. You will greet clients, explain routine services, and support transactions and account-related requests in a fast-moving environment.

The role emphasizes face-to-face interaction with customers and teammates, offering a chance to develop communication and coordination skills in a retail or community-oriented setting.

Qualifications

• Strong customer-facing communication skills.
• Willingness to learn and adapt in a fast-moving environment.

Responsibilities

• Welcome and assist customers onsite
• Explain routine services and processes
• Support transactions, requests, or account-related service as appropriate
• Coordinate with branch teammates to resolve customer needs

Skills

customer

branch administration

associate

Job description

Platinum Coastal Group is seeking an entry-level, on-site customer service representative in Cincinnati, Ohio. You will greet clients, explain routine services, and support transactions and account-related requests in a fast-moving environment.

The role emphasizes face-to-face interaction with customers and teammates, offering a chance to develop communication and coordination skills in a retail or community-oriented setting.