On-Site Customer Experience Associate

Platinum Coastal Group; Houston (TX); Sur place; USD 27 000 - 36 000; Plein temps

Résumé du poste

Platinum Coastal Group in Houston, TX is seeking an entry-level customer service professional for an in-person, on-site role focused on delivering friendly, responsive service to customers and resolving routine concerns.

A typical day includes assisting customers with questions, communicating clear solutions, coordinating follow-up with internal teams, and maintaining a welcoming customer experience in a fast-moving environment.

Qualifications

• Entry-level role; strong interpersonal skills required.
• Experience in people-facing roles helpful but not required.
• Willingness to learn and adapt in a fast-moving environment.

Responsabilités

• Assist customers in person with questions and requests.
• Communicate solutions and service information clearly.
• Coordinate follow-up with internal teams.
• Maintain a professional and welcoming customer experience.

Connaissances

Customer service

Customer experience

Description du poste

Platinum Coastal Group in Houston, TX is seeking an entry-level customer service professional for an in-person, on-site role focused on delivering friendly, responsive service to customers and resolving routine concerns.

A typical day includes assisting customers with questions, communicating clear solutions, coordinating follow-up with internal teams, and maintaining a welcoming customer experience in a fast-moving environment.