Onsite Account Care & Growth Associate

Platinum Coastal Group; Covington (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Platinum Coastal Group in Covington, KY is seeking an entry-level, on-site team member to support customer relationships, account service, retention, and account development. The role emphasizes face-to-face interaction and a collaborative environment.

Daily activities include meeting customers in person, coordinating requests, updating account activity, and contributing to relationship-building and growth initiatives. Prior related experience is helpful but not required, as training is provided.

Qualifications

• Entry-level role requiring on-site presence.
• Excellent communication and interpersonal skills.
• Prior related experience is helpful but not required.

Responsibilities

• Meet and communicate with customers in person.
• Coordinate requests and resolve routine account needs.
• Maintain accurate account activity and follow-up.
• Support relationship-building and account growth initiatives.

Skills

leadership

assistant manager

growth initiatives

management

collaborative environment

Job description

Platinum Coastal Group in Covington, KY is seeking an entry-level, on-site team member to support customer relationships, account service, retention, and account development. The role emphasizes face-to-face interaction and a collaborative environment.

Daily activities include meeting customers in person, coordinating requests, updating account activity, and contributing to relationship-building and growth initiatives. Prior related experience is helpful but not required, as training is provided.