Onsite Customer Experience Specialist

Platinum Coastal Group; Austin (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, onsite Customer Service Associate to welcome customers and help them navigate products and services. This role emphasizes friendly, face-to-face interaction in a fast-paced environment.

You will understand customer needs through conversation, provide information and practical assistance, and coordinate solutions with other onsite teammates to ensure positive experiences.

Qualifications

• Welcome and engage customers.
• Understand customer needs through conversation.
• Provide helpful information and practical assistance.
• Coordinate solutions with other onsite team members.

Responsibilities

• Welcome and engage customers.
• Understand customer needs through conversation.
• Provide helpful information and practical assistance.
• Coordinate solutions with other onsite team members.

Skills

Customer service

Communication

On-site

Job description

Platinum Coastal Group is seeking an entry-level, onsite Customer Service Associate to welcome customers and help them navigate products and services. This role emphasizes friendly, face-to-face interaction in a fast-paced environment.

You will understand customer needs through conversation, provide information and practical assistance, and coordinate solutions with other onsite teammates to ensure positive experiences.