On-Site Operations & Customer Experience Assistant

Platinum Coastal Group; Newport (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Platinum Coastal Group in Newport, KY is seeking an entry-level team member to provide hands-on support across daily operations, customer service, and coordination. This on-site role emphasizes face-to-face interactions with customers, partners, and coworkers.

You’ll assist with routine tasks, prepare materials and updates, and help maintain organized workflows in a fast-moving environment. Candidates should be personable, dependable, organized, and coachable, with strong communication skills.

Qualifications

• Entry-level position providing hands-on support across daily operations, customer service, and team coordination.
• On-site role with regular face-to-face interaction.
• Comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers.

Responsibilities

• Assist with routine operational tasks.
• Support customers and coworkers in person.
• Prepare materials, schedules, or activity updates.
• Help maintain organized and efficient workflows.

Skills

Business operations

Customer

Operations administration

Job description

Platinum Coastal Group in Newport, KY is seeking an entry-level team member to provide hands-on support across daily operations, customer service, and coordination. This on-site role emphasizes face-to-face interactions with customers, partners, and coworkers.

You’ll assist with routine tasks, prepare materials and updates, and help maintain organized workflows in a fast-moving environment. Candidates should be personable, dependable, organized, and coachable, with strong communication skills.