Onsite Billing & Account Support Specialist

AppleOne Employment Services; Santa Barbara (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

AppleOne Employment Services is seeking a Customer Accounts Representative for an onsite temp-to-hire opportunity in Santa Barbara, CA. This role is ideal for an early-career professional who enjoys helping customers, answering questions, and resolving account concerns related to billing, payments, and general inquiries.

Join a collaborative office with supportive leadership and a positive team culture. You will gain exposure to customer service, financial operations, account support, and

Qualifications

• Less than 1 year of professional experience required.
• Strong customer service, communication, and problem-solving skills.
• Ability to work onsite in Santa Barbara, CA.
• Attention to detail and accurate documentation.

Responsibilities

• Respond to customer inquiries by phone, email, and in person.
• Provide support for billing, payments, and account questions.
• Research concerns, troubleshoot account issues, and propose solutions.
• Process and document payments and account updates accurately.
• Maintain confidential, complete records of customer interactions.
• Collaborate with internal teams to resolve concerns and ensure a positive experience.

Skills

Customer service

Communication

Problem-solving

Attention to detail

On-site presence

Patience

Job description

AppleOne Employment Services is seeking a Customer Accounts Representative for an onsite temp-to-hire opportunity in Santa Barbara, CA. This role is ideal for an early-career professional who enjoys helping customers, answering questions, and resolving account concerns related to billing, payments, and general inquiries.

Join a collaborative office with supportive leadership and a positive team culture. You will gain exposure to customer service, financial operations, account support, and