Onsite Bilingual Patient Advocate for Hospital Care

Elevate Patient Financial Solutions®; Amarillo (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

PTO 15 days

7 holidays

Job summary

Elevate Patient Financial Solutions is hiring a Hospital Based Bilingual Patient Advocate in Amarillo, TX. This full-time, onsite role places you in a hospital setting, guiding uninsured patients through Medicaid and other programs to obtain financial assistance.

You will meet patients face-to-face and work with English and Spanish speakers, providing empathetic support. You will screen patients, complete applications, document outcomes, and collaborate with hospital staff to ensure efficient

Qualifications

• Fluent in English and Spanish for patient interactions.
• Experience communicating with patients and family members.
• Experience navigating government programs is a plus.

Responsibilities

• Screen uninsured hospital patients at bedside for eligibility for federal, state, and local programs.
• Complete applications and track status through to approval.
• Document cases accurately in MPower and hospital systems.
• Provide exceptional customer service at all times.
• Attend ongoing trainings to stay current on applicable rules.

Skills

Bilingual (Spanish/English)

Strong communication

Customer service orientation

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Elevate Patient Financial Solutions is hiring a Hospital Based Bilingual Patient Advocate in Amarillo, TX. This full-time, onsite role places you in a hospital setting, guiding uninsured patients through Medicaid and other programs to obtain financial assistance.

You will meet patients face-to-face and work with English and Spanish speakers, providing empathetic support. You will screen patients, complete applications, document outcomes, and collaborate with hospital staff to ensure efficient