Onsite Bilingual Intake & Sales Pro (English/Spanish)

Alexander Shunnarah Trial Attorneys; Birmingham (AL); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Health insurance

Supplemental Insurance

Paid time off

Paid Holidays

Paid Inclement Weather Days

Monthly performance bonuses

Job summary

Alexander Shunnarah Trial Attorneys in Birmingham, Alabama seeks an Intake Sales Specialist to drive client acquisition by handling calls and emails, assessing needs, and guiding potential clients toward legal representation.

The role is 100% onsite in the office, with a base pay of $17 per hour plus commissions. Candidates should be bilingual in English and Spanish, have strong communication skills, and be customer-focused with solid MS Office experience.

Qualifications

• Bilingual/fluent in English & Spanish (required).
• Strong verbal communication and active listening skills.
• Professional, friendly and customer focused attitude.
• Excellent problem solving and conflict resolution skills.
• Highly organized with strong attention to detail.

Responsibilities

• Intake Sales Specialists will be at the forefront of our client acquisition efforts, engaging with potential clients via telephone and email to understand their needs and effectively communicate how our legal representation can address those needs.
• The agent's role is crucial in retaining these potential clients by providing empathetic and professional assistance.
• They will navigate inquiries with ease, resolving any issues or concerns that may arise with professionalism and efficiency.
• In this fast-paced call center environment, accuracy is vital as the agent will be responsible for meticulously documenting client information.

Skills

Bilingual (English & Spanish)

Verbal communication

Active listening

Customer-focused

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Alexander Shunnarah Trial Attorneys in Birmingham, Alabama seeks an Intake Sales Specialist to drive client acquisition by handling calls and emails, assessing needs, and guiding potential clients toward legal representation.

The role is 100% onsite in the office, with a base pay of $17 per hour plus commissions. Candidates should be bilingual in English and Spanish, have strong communication skills, and be customer-focused with solid MS Office experience.