Bilingual Intake Specialist (English/Arabic) - Remote

CEO Lawyer Personal Injury Law Firm; Lebanon (Lebanon County); On-site; USD 7,000 - 10,000; Full time

Job summary

The CEO Lawyer Personal Injury Law Firm is looking for an Intake/Front Desk (English/Arabic) specialist to manage client communications and support legal processes. As the first point of contact, you will qualify leads and guide clients through the intake process, ensuring detailed information is gathered and documented.

This full-time remote position requires strong organizational skills, detail orientation, and the ability to multitask. Bilingual proficiency in English and Arabic is mandatory, along with strong interpersonal skills.

Qualifications

• Full bilingual proficiency in English and Arabic is required.
• Detail-oriented and capable of managing high call volumes.
• Remote role requiring reliable internet and quiet workspace.

Responsibilities

• Answer incoming calls and manage client communications.
• Qualify leads and guide clients through the intake process.
• Prepare retainer agreements and maintain client records.
• Request and process medical records.

Skills

Bilingual (English/Arabic)

Strong communication skills

Detail-oriented

Organizational skills

Customer service skills

Experience in personal injury law

Ability to multitask

Tools

CRM/CMS systems

Job description

The CEO Lawyer Personal Injury Law Firm is looking for an Intake/Front Desk (English/Arabic) specialist to manage client communications and support legal processes. As the first point of contact, you will qualify leads and guide clients through the intake process, ensuring detailed information is gathered and documented.

This full-time remote position requires strong organizational skills, detail orientation, and the ability to multitask. Bilingual proficiency in English and Arabic is mandatory, along with strong interpersonal skills.