Onsite Bank Teller: Digital Experience & Cash Expert

M&T Bank Corporation; Delaware; On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank Corporation is seeking a Teller for an onsite role in Long Neck, Delaware. The position focuses on delivering exceptional customer service, handling transactions, and promoting digital solutions to customers in a branch setting.

Responsibilities include lobby management, accurate cash handling, and completing AML/BSA/KYC related activities in accordance with policies. A high school diploma and some customer service experience are required, with English proficiency and strong

Qualifications

• High school diploma or GED required.
• Minimum 6 months of customer service experience.
• Proven verbal communication and interpersonal skills.
• Organized with strong time management.
• Proficient with internet user-level technology.

Responsibilities

• Adhere to customer service standards and deliver solutions in moments that matter.
• Educate customers through shoulder-to-shoulder digital demonstrations and identify self-service opportunities.
• Engage in lobby management, greet customers, and address immediate needs.
• Balance and process transactions accurately following Bank Policy.
• Resolve escalated account issues and log complaints in the system.

Skills

Customer service

Data entry

Cash handling

Verbal communication

Interpersonal skills

Time management

Prioritization

Tech savvy

Education

High school diploma or GED

Job description

M&T Bank Corporation is seeking a Teller for an onsite role in Long Neck, Delaware. The position focuses on delivering exceptional customer service, handling transactions, and promoting digital solutions to customers in a branch setting.

Responsibilities include lobby management, accurate cash handling, and completing AML/BSA/KYC related activities in accordance with policies. A high school diploma and some customer service experience are required, with English proficiency and strong