Onsite Automotive Field Service Engineer

Henkel Corporation

Louisville (KY)

On-site

USD 70,000 - 95,000

Full time

14 days+

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Job summary

Henkel Corporation is seeking a Field Service Engineer to manage service and technical support for Henkel products at a major automotive OEM. You will perform daily tests and quality audits, record results, and report to customer management.

The role requires effective communication with plant personnel at all levels and collaboration with sales and technical teams. You will develop account management and service strategies to cultivate new business opportunities, while providing

Qualifications

  • Experience in field service for automotive OEMs preferred.
  • Ability to perform daily tests and quality audits.
  • Strong communication with plant personnel at all levels.

Responsibilities

  • Oversee service and technical support for Henkel products at a major automotive OEM.
  • Perform daily tests and quality audits to ensure processes meet specifications.
  • Record results and report to customer management.
  • Communicate effectively with plant personnel at all levels.
  • Develop account management, service and sales support strategies to cultivate new business.
  • Provide technical and product management support across multiple technology platforms.
  • Champion site continuous-improvement projects for process efficiencies.
  • Daily troubleshooting to resolve customer issues.
  • Collaborate with internal/external sales teams and customers.
  • Interact daily with customers at all organizational levels.

Skills

Account management
Customer service
Communication
Quality audits
Problem solving
Field service

Job description

Henkel Corporation is seeking a Field Service Engineer to manage service and technical support for Henkel products at a major automotive OEM. You will perform daily tests and quality audits, record results, and report to customer management.

The role requires effective communication with plant personnel at all levels and collaboration with sales and technical teams. You will develop account management and service strategies to cultivate new business opportunities, while providing

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