Automotive On Site Representative Austin Texas

Henkel; Austin (TX); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

401(k) matching

Employee stock plan

Annual bonus

Job summary

Henkel in Austin, TX is seeking an on-site technical service professional for the Adhesive Technologies unit. You’ll provide routine technical service at defined customer accounts, support forecasting and supply processes, and help align sales with sustainability goals.

This role requires BS/BA in engineering or business (chemistry background preferred), manufacturing experience in a sales/service function, and strong communication and customer-relations skills.

Qualifications

• BS/BA in engineering or business; chemistry background preferred.
• Manufacturing experience in a sales/service function, preferably at a customer site.
• Strong work ethic and excellent customer relationship skills.
• Strong communication skills internally and externally.
• Strong problem resolution and technical leadership skills.
• This is an on-site role with 7AM to 4PM Monday–Friday; some weekend work may occur.

Responsibilities

• Provides on-site routine technical service at defined customer account.
• Performs inventory management and maintains related consumption data at customer processes/lines.
• Supports forecasting and supply process wherever applicable.
• Maintains quality and efficiency level of products and escalates challenges to Application Engineering.
• Acts as first-window-person between customer line and field sales.
• Aligns sales strategies with sustainability goals.
• Develops customer-centric initiatives to enhance loyalty and long-term partnership; implements VOC feedback.
• Monitors competitor activities, pricing, positioning.

Skills

Manufacturing experience

Customer relationship skills

Communication skills

Problem resolution

Technical leadership

Education

BS/BA in engineering or business

Chemistry background preferred

Job description

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting‑edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.

What You’ll Do

• Provides on-site routine technical service at defined customer account
• Performs inventory management., manages / records / maintains all related consumption data at customer processes / lines
• Supports forecasting and supply process (material order) where applicable
• Maintains quality / efficiency level of products and escalates technical challenges to Application Engineering
• Acts as first-window-person between customer line and field sales
• Aligns sales strategies with sustainability goals
• Develops customer centric initiatives to enhance loyalty and long‑term partnership Implements customer feedback (VOC) to refine sales approaches
• Monitors competitor activities , pricing. positioning

What makes you a good fit

• Education — BS/BA in engineering or business, with some chemistry background preferred.
• Manufacturing experience with significant experience in a sales/service function, preferably at a customer site location.
• Must have a strong work ethic and excellent customer relationship skills.
• Strong communication skills both internally and externally.
• Must have strong problem resolution and technical leadership skills.
• This is an on-site role that will require you to work 7AM to 4PM Monday-Friday.
• There will be occasional work on weekends and holidays

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $70,000.00 and $80,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.