Onsite 3PL Client Services Manager – Fortune 100

Insight Global; Lockbourne (OH); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A staffing and consulting firm is seeking a Client Service Manager to oversee customer engagement and service excellence at a new logistics facility in Lockbourne, OH. The ideal candidate will have 3PL experience and a track record of supporting large fortune 100 clients. This full-time role includes leading client onboarding and monitoring service performance to ensure high-quality delivery. Benefits include medical and vision insurance along with a 401(k) plan.

Qualifications

• Must have experience supporting a large fortune 100 company.
• Experience in client relationship management is crucial.
• Ability to monitor KPIs and drive service performance.

Responsibilities

• Lead customer engagement and service excellence.
• Build client relationships in a fast-paced 3PL environment.
• Implement customer service protocols tailored to logistics.

Skills

Client onboarding management

KPI monitoring

Customer service protocol development

3PL logistics experience

Job description

A staffing and consulting firm is seeking a Client Service Manager to oversee customer engagement and service excellence at a new logistics facility in Lockbourne, OH. The ideal candidate will have 3PL experience and a track record of supporting large fortune 100 clients. This full-time role includes leading client onboarding and monitoring service performance to ensure high-quality delivery. Benefits include medical and vision insurance along with a 401(k) plan.