Online Vacation Coordinator | Training Provided

Wanderwell Collective; Seattle (WA); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Training provided

Remote work flexibility

Job summary

Wanderwell Collective is seeking an Online Vacation Coordination Assistant to help clients plan trips, organize details, and deliver outstanding service. This remote role requires clear communication and the ability to work independently.

You will research destinations, book accommodations, prepare itineraries, maintain client records, and support the booking process with timely follow-ups. A proactive, detail‑oriented approach and strong written skills are essential.

Qualifications

• Detail-oriented and well organized in handling travel data.
• Excellent written and verbal communication skills are essential.
• Able to work remotely and manage time independently.

Responsibilities

• Assist clients with trip coordination and general vacation planning support.
• Research destination information, accommodations, and activity options.
• Prepare and organize travel-related documents and itinerary details.
• Maintain accurate client records and update internal systems.
• Provide customer service by answering questions and offering clear guidance.
• Support the booking process by gathering required information from clients.
• Communicate with suppliers to confirm availability and basic trip details.
• Manage scheduling, follow-ups, and documentation for travel preparation.
• Perform general administrative and support tasks as needed.

Skills

Attention to detail

Strong communication

Remote work

Time management

Customer service

Learning new software

Job description

About The Role

We are seeking a detail-oriented Online Vacation Coordination Assistant to support clients with their travel planning needs. This position focuses on providing excellent customer service, organizing trip information, and assisting with preparing accurate vacation details. This is a remote position that requires strong communication skills and the ability to work independently.

Responsibilities

• Assist clients with trip coordination and general vacation planning support
• Research destination information, accommodations, and activity options
• Prepare and organize travel-related documents and itinerary details
• Maintain accurate client records and update internal systems
• Provide customer service by answering questions and offering clear guidance
• Support the booking process by gathering required information from clients
• Communicate with suppliers to confirm availability and basic trip details
• Manage scheduling, follow-ups, and documentation to ensure smooth travel preparation
• Perform general administrative and support tasks as needed

Qualifications

• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Ability to work remotely and manage time effectively
• Comfortable learning new software and online tools
• Customer service or administrative support experience preferred
• Ability to maintain professionalism in client interactions

Work Environment

• Fully remote role
• Flexible schedule
• Training and guidance are provided to ensure success

If you enjoy assisting others, staying organized, and working in a virtual environment, this role offers a supportive structure to help you grow your skills in vacation coordination and client service.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.