Online Vacation Coordination Assistant – Remote

The Destination Knot; Seattle (WA); On-site; USD 40,000 - 60,000; Full time

Job summary

A travel coordination service is looking for an Online Vacation Coordination Assistant to support clients in planning their vacations. This entry-level, fully remote role involves organizing trip details, providing excellent customer service, and maintaining accurate records. The ideal candidate will show strong attention to detail, effective communication skills, and the ability to work independently. A flexible schedule is offered, along with necessary training to ensure success in this role.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Ability to work remotely and manage time effectively.
• Comfortable learning new software and online tools.
• Customer service or administrative support experience preferred.

Responsibilities

• Assist clients with trip coordination and general vacation planning support.
• Research destination information, accommodations, and activity options.
• Prepare and organize travel-related documents and itinerary details.
• Maintain accurate client records and update internal systems.
• Provide customer service by answering questions and offering clear guidance.
• Support the booking process by gathering required information from clients.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Customer service

Job description

Base Pay Range

$40,000.00/yr - $60,000.00/yr

About the Role

We are seeking a detail-oriented Online Vacation Coordination Assistant to support clients with their travel planning needs. This position focuses on providing excellent customer service, organizing trip information, and assisting with preparing accurate vacation details. This is a remote position that requires strong communication skills and the ability to work independently.

Responsibilities

• Assist clients with trip coordination and general vacation planning support
• Research destination information, accommodations, and activity options
• Prepare and organize travel-related documents and itinerary details
• Maintain accurate client records and update internal systems
• Provide customer service by answering questions and offering clear guidance
• Support the booking process by gathering required information from clients
• Communicate with suppliers to confirm availability and basic trip details
• Manage scheduling, follow-ups, and documentation to ensure smooth travel preparation
• Perform general administrative and support tasks as needed

Qualifications

• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Ability to work remotely and manage time effectively
• Comfortable learning new software and online tools
• Customer service or administrative support experience preferred
• Ability to maintain professionalism in client interactions

Work Environment

• Fully remote role
• Flexible schedule
• Training and guidance are provided to ensure success

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Marketing, Public Relations, and Writing/Editing

Industries

• Travel Arrangements