Remote Vacation Services Coordinator

Wanderwell Collective; Detroit (MI); Remote; USD 40,000 - 60,000; Full time

Job summary

Destination Knot is seeking a detail-oriented and service-focused Remote Vacation Services Coordinator to assist clients with vacation planning and booking in a fully remote environment. This role emphasizes organization, communication, and administrative support to ensure a smooth and professional client experience.

The ideal candidate is organized, reliable, and comfortable working independently using digital tools, with strong written and verbal communication skills and the ability to manage

Qualifications

• Proven written and verbal communication abilities.
• Strong organizational skills and attention to detail.
• Experience using online systems and digital platforms.
• Ability to manage multiple tasks in a remote environment.

Responsibilities

• Provide support for vacation planning and reservation requests
• Assist with coordinating accommodations, scheduling, and related services
• Maintain accurate client records and documentation in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general customer service and administrative support
• Follow established workflows and internal procedures
• Collaborate with internal teams to support client needs and timelines

Skills

Strong written and verbal comms

Excellent organizational skills

Comfortable with online systems

Remote task management

Job description

Job Overview

Destination Knot is seeking a detail-oriented and service-focused

Job Overview

Destination Knot is seeking a detail-oriented and service-focused Remote Vacation Services Coordinator to support clients with vacation-related coordination and booking assistance in a remote environment. This role centers on organization, communication, and administrative support to ensure a smooth and professional client experience. This position is well suited for individuals who are organized, reliable, and comfortable working independently using digital tools.

Key Responsibilities

• Provide support for vacation planning and reservation requests
• Assist with coordinating accommodations, scheduling, and related services
• Maintain accurate client records and documentation in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general customer service and administrative support
• Follow established workflows and internal procedures
• Collaborate with internal teams to support client needs and timelines

Qualifications

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable working with online systems and digital platforms
• Ability to manage multiple tasks in a remote environment

Customer Service, Scheduling, Or Administrative Experience Preferred

• Reliable internet access and ability to work remotely

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.