Online - Itinerary & Booking Coordinator

Wanderwell Collective; California; Remote; USD 25,000 - 39,000; Full time

Job summary

Wanderwell Collective is seeking a Remote Itinerary & Booking Assistant to help clients organize travel details and assist with reservation preparation. The role centers on customer service, itinerary coordination, and gathering accurate trip information in a fully remote setting.

The ideal candidate is organized, resourceful, and comfortable working independently in a virtual environment. Training and guidance will be provided, with flexible scheduling to fit remote work life.

Qualifications

• Must be highly organized with ability to multi-task effectively.
• Excellent written and verbal communication.
• Able to work remotely with consistent follow-through.
• Comfort using online tools, systems, and digital research.
• Customer service, administrative, or coordination experience preferred.
• Detail-oriented and dependable in completing tasks.

Responsibilities

• Assist clients with preparing itinerary details for upcoming trips.
• Support the booking process by gathering required information from clients.
• Research accommodations, transportation options, and destination details.
• Organize trip information, confirmations, and documentation.
• Provide clear communication and customer service throughout the planning process.
• Maintain accurate records and update internal systems as needed.
• Coordinate follow-ups and scheduling to ensure client needs are addressed.
• Monitor itinerary components to ensure accuracy and completeness.
• Perform general administrative and travel support tasks.

Skills

Organizational skills

Clear communication

Remote work capability

Online tools & research

Customer service experience

Detail-oriented

Job description

About The Role

We are looking for a Remote Itinerary & Booking Assistant to support clients with organizing travel details and assisting with reservation preparation. This role focuses on customer service, itinerary coordination, and ensuring accurate trip information is gathered and maintained. The ideal candidate is organized, resourceful, and comfortable working independently in a virtual environment.

Responsibilities

• Assist clients with preparing itinerary details for upcoming trips
• Support the booking process by gathering required information from clients
• Research accommodations, transportation options, and destination details
• Organize trip information, confirmations, and documentation
• Provide clear communication and customer service throughout the planning process
• Maintain accurate records and update internal systems as needed
• Coordinate follow-ups and scheduling to ensure all client needs are addressed
• Monitor itinerary components to ensure accuracy and completeness
• Perform general administrative and travel support tasks

Qualifications

• Strong organizational and multi-tasking skills
• Clear written and verbal communication abilities
• Ability to work remotely with consistent follow-through
• Comfort using online tools, systems, and digital research
• Customer service, administrative, or coordination experience preferred
• Detail-oriented and dependable in completing assigned tasks

Work Environment

• Fully remote position
• Flexible scheduling
• Training and ongoing guidance provided

If you enjoy assisting clients, staying organized, and supporting the coordination of seamless itineraries, this role provides a structured environment to develop your skills in booking and travel preparation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.