Online Vacation Coordination Assistant – Remote

The Destination Knot; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Training and guidance provided

Job summary

A travel coordination company is looking for a detail-oriented Online Vacation Coordination Assistant to help clients with travel planning. This fully remote position requires excellent communication and organizational skills. You will assist clients with trip coordination, manage travel documents, and ensure smooth planning processes. Ideal candidates should have customer service experience and the ability to work independently. Grow your skills in a supportive virtual environment.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work remotely and manage time effectively.
• Customer service or administrative support experience preferred.

Responsibilities

• Assist clients with trip coordination and vacation planning.
• Research destination information and activity options.
• Prepare and organize travel-related documents.
• Maintain accurate client records and update systems.
• Provide customer service by answering questions and offering guidance.
• Support the booking process by gathering required information.
• Communicate with suppliers to confirm availability.
• Manage scheduling and documentation for travel preparation.

Skills

Attention to detail

Organizational skills

Excellent communication

Customer service experience

Ability to work independently

Job description

Base pay range

$40,000.00/yr - $60,000.00/yr

About The Role

We are seeking a detail-oriented Online Vacation Coordination Assistant to support clients with their travel planning needs. This position focuses on providing excellent customer service, organizing trip information, and assisting with preparing accurate vacation details. This is a remote position that requires strong communication skills and the ability to work independently.

Responsibilities

• Assist clients with trip coordination and general vacation planning support
• Research destination information, accommodations, and activity options
• Prepare and organize travel-related documents and itinerary details
• Maintain accurate client records and update internal systems
• Provide customer service by answering questions and offering clear guidance
• Support the booking process by gathering required information from clients
• Communicate with suppliers to confirm availability and basic trip details
• Manage scheduling, follow-ups, and documentation to ensure smooth travel preparation
• Perform general administrative and support tasks as needed

Qualifications

• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Ability to work remotely and manage time effectively
• Comfortable learning new software and online tools
• Customer service or administrative support experience preferred
• Ability to maintain professionalism in client interactions

Work Environment

• Fully remote role
• Flexible schedule
• Training and guidance are provided to ensure success

If you enjoy assisting others, staying organized, and working in a virtual environment, this role offers a supportive structure to help you grow your skills in vacation coordination and client service.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.