Remote Vacation Service Advisor

Aisles & Abroad; Baltimore (MD); Remote; USD 35,000 - 70,000; Full time

Job summary

Lever, Inc. is seeking a detail-oriented Remote Vacation Service Advisor to assist clients with vacation planning, reservations, and coordination in a fully remote environment. The role emphasizes organized, proactive communication and administrative support to ensure a smooth client experience.

Ideal candidates are reliable, highly organized, and comfortable working independently using digital tools, with strong customer service skills to manage scheduling and inquiries remotely.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Assist with vacation planning support and reservation requests.
• Coordinate accommodations, scheduling, and related services.
• Maintain accurate client records and documentation in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and service details for accuracy and completeness.
• Provide general customer service and administrative support.
• Follow established processes and workflows.
• Collaborate with internal teams to support client needs.

Skills

Communication skills

Attention to detail

Organizational skills

Digital tools

Remote multitasking

Customer service

Internet access

Job description

Position Overview

We are seeking a detail-oriented and service-driven Remote Vacation Service Advisor to support clients with vacation-related coordination and booking assistance in a remote environment. This position focuses on organization, communication, and administrative support to ensure a smooth and professional client experience.

This role is ideal for individuals who are reliable, organized, and comfortable working independently using digital tools.

Key Responsibilities

• Assist with vacation planning support and reservation requests
• Coordinate accommodations, scheduling, and related services
• Maintain accurate client records and documentation in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general customer service and administrative support
• Follow established processes and workflows
• Collaborate with internal teams to support client needs

Qualifications

• Strong written and verbal communication skills
• Excellent attention to detail and organizational abilities
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote environment
• Customer service, scheduling, or administrative experience preferred
• Reliable internet access and ability to work remotely

$35,000 - $70,000 a year

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, attention to detail, and a strong customer-first mindset.