Online - Trip Planning Support Advisor- Entry Level

Wanderwell Collective; New York (NY); Remote; USD 36,000 - 48,000; Full time

Job summary

Wanderwell Collective is seeking a Remote Trip Planning Support Assistant in the United States to help clients organize trip details, prepare travel information, and provide general planning support.

The role emphasizes customer service, research, and accurate coordination of essential trip components. The ideal candidate is organized, dependable, and capable of working independently in a virtual environment.

Qualifications

• Strong attention to detail and organizational skills.
• Clear written and verbal communication.
• Experience working remotely with time management.
• Comfortable using online tools, digital platforms, and research resources.
• Customer service or administrative experience preferred.
• Dependable, professional, and committed to completing tasks thoroughly.

Responsibilities

• Assist clients with gathering necessary details for upcoming trips.
• Research destination options, accommodations, and activities as needed.
• Organize and prepare itinerary information and related documentation.
• Maintain accurate client records and update internal systems; provide clear guidance.
• Coordinate follow-ups, reminders, and scheduling updates.
• Support the trip planning process by confirming details and managing documentation.
• Perform general administrative and customer service tasks as assigned.

Skills

Attention to detail

Organizational skills

Clear communication

Remote work

Research skills

Customer service experience

Job description

About The Role

We are seeking a Remote Trip Planning Support Assistant to help clients with organizing trip details, preparing travel information, and providing general support throughout the planning process. This role focuses on customer service, research, and accurate coordination of essential trip components. The ideal candidate is organized, dependable, and comfortable working independently in a virtual environment.

About The Role

We are seeking a Remote Trip Planning Support Assistant to help clients with organizing trip details, preparing travel information, and providing general support throughout the planning process. This role focuses on customer service, research, and accurate coordination of essential trip components. The ideal candidate is organized, dependable, and comfortable working independently in a virtual environment.

Responsibilities

• Assist clients with gathering necessary details for upcoming trips
• Research destination options, accommodations, and activities as needed
• Organize and prepare itinerary information and related documentation
• Maintain accurate client records and update internal systemsProvide clear communication and basic guidance during the planning process
• Coordinate follow-ups, reminders, and scheduling updates
• Support the trip planning process by confirming details and managing documentation
• Perform general administrative and customer service tasks as assigned

Qualifications

• Strong attention to detail and organizational skills
• Clear written and verbal communication
• Ability to work remotely with effective time management
• Comfortable using online tools, digital platforms, and research resources
• Customer service or administrative experience preferred
• Dependable, professional, and committed to completing tasks thoroughly

Work Environment

• Fully remote role
• Flexible schedule
• Training and ongoing support provided

If you enjoy supporting clients, organizing information, and contributing to seamless travel planning, this role provides a structured environment to develop your skills in trip coordination and customer service.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.