Fully Remote | Entry-Level | Travel Booking

Wanderwell Collective; Atlanta (GA); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Structured onboarding and training

Access to booking platforms

Flexible remote work environment

Supportive team culture

Job summary

Wanderwell Collective is seeking an entry-level Travel Booking Assistant to support clients with vacation planning, reservations, and itinerary coordination in a fully remote role.

No prior travel industry experience is required; comprehensive training and ongoing support are provided to help you develop customer service and reservation coordination skills. You will research options, assist with flights and hotels, and maintain accurate records.

Qualifications

• Excellent verbal and written communication skills.
• Ability to interact professionally with clients via phone, email and messaging.
• Strong organizational abilities and attention to detail.
• Self-motivated with ability to manage time independently.

Responsibilities

• Research and coordinate vacation options for clients.
• Support booking process for flights, hotels, cruises, and packaged travel.
• Communicate professionally with clients via multiple channels.
• Maintain accurate reservation records and client information.
• Review travel details for accuracy and completeness.
• Provide timely follow-up and customer care before and after travel.

Skills

Strong communication

Interpersonal skills

Time management

Detail-oriented

Customer service experience

Job description

Position Overview

We are seeking a detail-oriented and customer-focused Entry-Level Travel Booking Assistant to support clients with vacation planning, reservations, and itinerary coordination. This fully remote position is ideal for individuals who enjoy helping others, staying organized, and working in a structured yet flexible environment.

Position Overview

We are seeking a detail-oriented and customer-focused Entry-Level Travel Booking Assistant to support clients with vacation planning, reservations, and itinerary coordination. This fully remote position is ideal for individuals who enjoy helping others, staying organized, and working in a structured yet flexible environment.

No prior travel industry experience is required. Comprehensive training and ongoing support are provided.

Key Responsibilities

• Assist clients with researching and coordinating vacation options
• Support the booking process for flights, hotels, cruises, and packaged travel
• Communicate professionally with clients via phone, email, and messaging
• Maintain accurate reservation records and client information
• Review travel details for accuracy and completeness
• Provide timely follow-up and customer care before and after travel

Qualifications

• Strong communication and interpersonal skills
• Comfortable using online platforms and basic computer systems
• Detail-oriented with strong organizational abilities
• Self-motivated and able to manage time independently
• Customer service, hospitality, or administrative experience is a plus, but not required

What We Provide

• Structured onboarding and training program
• Access to booking platforms and supplier resources
• Flexible remote work environment
• Supportive team culture

Ideal Candidate

This role is well suited for individuals seeking entry into the travel industry, career changers, stay-at-home professionals returning to the workforce, or those looking to build experience in customer service and reservations coordination.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.