Online Student Success & Retention Advisor

Ancora Education; Oregon; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Ancora Education seeks a Student Services Advisor (Online) to serve as the primary contact for students, driving retention and successful program completion across Healthcare, Business, IT, and Education programs.

You will provide proactive orientation, advisement, and intervention strategies, maintaining strong relationships and ensuring students receive timely support to reach graduation goals while adhering to school policies.

Qualifications

• Bachelor’s degree in Education or related field.
• Knowledge of instructional and assessment models, methodologies and software.
• Analyses problems, recommends best options, and supports corporate goals.
• Works independently in the absence of supervision.

Responsibilities

• Acts as the primary relationship owner between the student and the school to support retention and progression.
• Advises students on academic status, progression, and graduation requirements.
• Maintains high levels of student satisfaction through proactive communication and engagement.
• Audits schedules and supports candidacy for graduation per college policy.
• Directs retention activities and coordination with Financial Aid as needed.

Education

Bachelor's degree in Education or related field

Tools

LMS

CRM

CampusVue

Job description

Ancora Education seeks a Student Services Advisor (Online) to serve as the primary contact for students, driving retention and successful program completion across Healthcare, Business, IT, and Education programs.

You will provide proactive orientation, advisement, and intervention strategies, maintaining strong relationships and ensuring students receive timely support to reach graduation goals while adhering to school policies.