Online Sales Pro: Lead Nurturing & Customer Care

RideNow Powersports; Canton (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

RideNow Powersports seeks an friendly Internet Sales Specialist to join our team. You will handle online leads and phone inquiries, schedule appointments, and follow up with customers to close sales while maintaining accurate CRM records.

You will collaborate with teammates to ensure a seamless buying experience and stay up-to-date on inventory to guide customers to the right vehicle. You will communicate clearly via email, text, and phone, building relationships with past customers and ensuring

Qualifications

• Handle internet leads, calls, and inquiries promptly and professionally.
• Schedule and follow up on appointments with customers.
• Communicate via email, text, and phone clearly and accurately.
• Build loyalty with past customers and maintain relationships.
• Learn current inventory to assist customers in finding the right vehicle.
• Log customer information and follow-ups in CRM accurately.
• Collaborate with teammates to deliver a great customer experience.

Responsibilities

• Handle internet leads and inquiries professionally.
• Confirm and manage appointments with customers.
• Communicate via email, text, and phone clearly.
• Maintain relationships with past customers.
• Stay informed about inventory to assist customers.

Skills

CRM usage

Customer service

Communication skills

Lead follow-up

Organization

Education

High school diploma or equivalent

Tools

CRM software

Job description

RideNow Powersports seeks an friendly Internet Sales Specialist to join our team. You will handle online leads and phone inquiries, schedule appointments, and follow up with customers to close sales while maintaining accurate CRM records.

You will collaborate with teammates to ensure a seamless buying experience and stay up-to-date on inventory to guide customers to the right vehicle. You will communicate clearly via email, text, and phone, building relationships with past customers and ensuring