Online Car Sales Specialist: Customer-First Lead Expert

RideNow Powersports; Goodyear (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

RideNow Powersports Goodyear is seeking a friendly Internet Sales Specialist to join our team. You will handle online leads, phone inquiries, and enhance the customer experience through timely, accurate communication.

You’ll schedule appointments, follow up with unsold customers, log interactions in the CRM, and stay up-to-date on current inventory to help shoppers find the right vehicle. Collaborate with teammates across departments to deliver a seamless sales process and build lasting customer

Responsibilities

• Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.
• Confirm and manage appointments, and provide friendly follow-up with unsold customers.
• Communicate clearly and professionally through email, text, and phone - always aiming to be helpful, honest, and accurate.
• Stay in touch with past customers to build loyalty and long-term relationships.
• Learn and maintain up-to-date knowledge of current inventory and assist customers in finding the right vehicle.
• Accurately log customer information and follow-ups in our CRM to ensure a smooth sales process.
• Work collaboratively with teammates across departments to give customers a great overall experience.

Job description

RideNow Powersports Goodyear is seeking a friendly Internet Sales Specialist to join our team. You will handle online leads, phone inquiries, and enhance the customer experience through timely, accurate communication.

You’ll schedule appointments, follow up with unsold customers, log interactions in the CRM, and stay up-to-date on current inventory to help shoppers find the right vehicle. Collaborate with teammates across departments to deliver a seamless sales process and build lasting customer