Online Grocery To-Go Lead

Food Lion; Hartsville (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Food Lion in Hartsville, SC, is seeking a Front End Lead to oversee the Food Lion To Go operations, hire and train staff, and ensure top customer service levels in-store. You will manage schedules, drive performance, and collaborate with managers to meet budgets and service standards.

The role emphasizes leadership, store operations knowledge, safety compliance, and the ability to utilize store systems to improve efficiency and customer satisfaction.

Qualifications

• High school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be accredited or able to obtain accreditation as a Certified Food Safety Manager within 90 days.

Responsibilities

• Manages Food Lion To Go operations, including hiring, training and developing department associates.
• Supervise performance of department associates and provide ongoing training and formal appraisals.
• Maintain effective work schedules for To Go associates to meet online order traffic.
• Provide leadership to promote company values and drive customer satisfaction and associate morale.
• Support achievement of budgeted financial and operating results.
• Partner with department managers to ensure proper handling of fresh orders and out-of-stocks.

Skills

Team leadership

Store operations

Customer service

Communication skills

Problem solving

Age requirement

Food safety certification

Education

High school diploma

Tools

Point-of-sale systems

Handheld devices

Job description

Food Lion in Hartsville, SC, is seeking a Front End Lead to oversee the Food Lion To Go operations, hire and train staff, and ensure top customer service levels in-store. You will manage schedules, drive performance, and collaborate with managers to meet budgets and service standards.

The role emphasizes leadership, store operations knowledge, safety compliance, and the ability to utilize store systems to improve efficiency and customer satisfaction.