Online Grocery Pick-Up Specialist

Kroger; Santa Barbara (CA); On-site; USD 22,000 - 26,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather items for customers' online orders, ensuring freshness and accuracy in-store for pickup. You will handle payment processing, bagging, and loading orders into customers' cars while maintaining high customer service standards.

The role emphasizes ability to follow store policies, communicate substitutions, and uphold cleanliness and organization in staging areas.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' online orders efficiently with attention to freshness.
• In-Store Grocery Shopper initiates and completes selection process for online orders.
• Assemble orders, process coupons and payment, and deliver and load orders to cars at pickup.
• Scan and bag orders on the go following all bagging standards.
• Communicate substitutions or exceptions to customers at pickup.

Skills

Read shelf tags

Basic math skills

Excellent communication skills

Ability to work without supervision

Job description

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather items for customers' online orders, ensuring freshness and accuracy in-store for pickup. You will handle payment processing, bagging, and loading orders into customers' cars while maintaining high customer service standards.

The role emphasizes ability to follow store policies, communicate substitutions, and uphold cleanliness and organization in staging areas.