Online Grocery Pick-Up Specialist

Kroger; Leavenworth (KS); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program (EAP)

Associate discounts

Tuition reimbursement up to $21,000

Job summary

Kroger is hiring an Online Grocery Pick-Up Clerk to assemble online orders with care for freshness and quality. You will work with the in-store grocery team to fulfill orders, process payments, and load orders into customers' cars at pickup.

The role emphasizes positive customer service and accurate substitutions communication. The position involves following all safety procedures, proper bagging standards, and coordinating with the e-Commerce team to ensure a smooth pickup experience for

Qualifications

• Must be able to work without supervision.
• Able to read shelf tags accurately and quickly.
• Basic math skills such as counting and simple arithmetic are required.

Responsibilities

• Select and assemble online orders with attention to freshness and quality.
• Process coupons and payment, and load orders into customers' cars at pickup.
• Provide a positive customer service experience to encourage repeat online shopping.
• Follow bagging standards and ensure order accuracy during packing.
• Communicate substitutions or order issues to customers at pickup.

Skills

Independent worker

Read shelf tags

Basic math

Job description

Kroger is hiring an Online Grocery Pick-Up Clerk to assemble online orders with care for freshness and quality. You will work with the in-store grocery team to fulfill orders, process payments, and load orders into customers' cars at pickup.

The role emphasizes positive customer service and accurate substitutions communication. The position involves following all safety procedures, proper bagging standards, and coordinating with the e-Commerce team to ensure a smooth pickup experience for