Online Grocery Pick-Up Specialist

Kroger; Parkersburg (WV); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently gather online orders with attention to freshness and quality. You will process payments, assist customers at pickup, and ensure accurate loading of orders into customers' cars while upholding Kroger's standards of service and safety.

The role emphasizes teamwork, reliable communication, and adherence to store policies, with a focus on providing a positive online shopping experience for customers.

Qualifications

• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.
• Ability to work without supervision.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' online orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and deliver and load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.

Skills

Read shelf tags

Basic math

Excellent communication

Self-motivation

Customer service

Job description

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently gather online orders with attention to freshness and quality. You will process payments, assist customers at pickup, and ensure accurate loading of orders into customers' cars while upholding Kroger's standards of service and safety.

The role emphasizes teamwork, reliable communication, and adherence to store policies, with a focus on providing a positive online shopping experience for customers.