Online Grocery Pick-Up Specialist - Fast, Friendly Service

Kroger; Neenah (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger is hiring for an Online Grocery Pick-Up Clerk to assemble online orders and provide a positive customer experience at the store. You will pick items, bag orders, and load them into customers' cars at pickup, while ensuring freshness and adherence to safety standards. The role emphasizes accuracy, efficiency, and helpful service.

You will read shelf tags, handle payments, and communicate substitutions as needed to satisfy customers and maintain inventory integrity.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for online orders with attention to freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to local, state, and federal laws and food safety procedures.

Job description

Kroger is hiring for an Online Grocery Pick-Up Clerk to assemble online orders and provide a positive customer experience at the store. You will pick items, bag orders, and load them into customers' cars at pickup, while ensuring freshness and adherence to safety standards. The role emphasizes accuracy, efficiency, and helpful service.

You will read shelf tags, handle payments, and communicate substitutions as needed to satisfy customers and maintain inventory integrity.