Online Grocery Pick-Up Specialist

Kroger; Mount Washington (KY); On-site; USD 37,250,000 - 48,712,000; Full time

Job summary

Kroger in Mount Washington, KY is seeking an In-Store Online Grocery Pick-Up Clerk to assemble online orders with a focus on freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup, delivering a positive shopping experience.

The role supports the e-Commerce team, adheres to bagging standards, and communicates substitutions when needed while maintaining clean staging areas and efficient operations.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders with freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders to cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Maintain organization and cleanliness of staging areas and equipment.
• Meet/exceed customer expectations for ease of shopping and service.
• Follow policies to determine substitutions for out-of-stock items.

Skills

Self-motivation

Shelf tag reading

Basic math

Communication skills

Job description

Kroger in Mount Washington, KY is seeking an In-Store Online Grocery Pick-Up Clerk to assemble online orders with a focus on freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup, delivering a positive shopping experience.

The role supports the e-Commerce team, adheres to bagging standards, and communicates substitutions when needed while maintaining clean staging areas and efficient operations.