Online Grocery Pick-Up Specialist

Kroger; Nacogdoches (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Discounts on purchases

Tuition reimbursement

Career growth opportunities

Job summary

Kroger is hiring an Online Grocery Pick-Up Clerk to select and assemble customer online orders at the store, ensuring freshness and quality while processing coupons and payments. You will deliver and load orders to customers' cars, maintain bagging standards, and communicate substitutions or exceptions at pickup.

The role emphasizes friendly customer service and adherence to safety and store policies. This position supports in-store e-commerce, with opportunities to contribute to a fast-paced

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• Assemble on-line orders and process coupons and payment.
• Deliver and load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet customer expectations for easy shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws and food safety procedures.
• Maintain staging areas and equipment.
• Assist in training new e-Commerce team members.

Skills

Work without supervision

Read shelf tags

Basic math skills

Excellent communication skills

Job description

Kroger is hiring an Online Grocery Pick-Up Clerk to select and assemble customer online orders at the store, ensuring freshness and quality while processing coupons and payments. You will deliver and load orders to customers' cars, maintain bagging standards, and communicate substitutions or exceptions at pickup.

The role emphasizes friendly customer service and adherence to safety and store policies. This position supports in-store e-commerce, with opportunities to contribute to a fast-paced