Online Grocery Pick-Up Specialist

Kroger; Dublin (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger in the United States is seeking an Online Grocery Pick-Up Clerk to select and assemble online orders with a focus on freshness and quality. You will process coupons, payments, and load orders into customers' cars at pickup, while providing exceptional customer service that encourages repeat online shopping.

The role requires attention to detail, adherence to safety guidelines, and strong communication with customers and team members in a fast-paced environment.

Qualifications

• Must be able to work without supervision.
• Ability to read shelf tags and price labels.
• Basic math skills including counting, addition and subtraction.
• Excellent oral and written communication.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders with attention to freshness.
• In-Store Grocery Shopper initiates and completes the selection process.
• Assemble orders, process coupons and payment, load orders into customers' cars at pick up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for ease of shopping, variety, freshness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive orders from Order Selector and ensure order accuracy.

Skills

Ability to work without supervision

Shelf tag reading

Basic math skills

Excellent oral/written communication

Tools

Job description

Kroger in the United States is seeking an Online Grocery Pick-Up Clerk to select and assemble online orders with a focus on freshness and quality. You will process coupons, payments, and load orders into customers' cars at pickup, while providing exceptional customer service that encourages repeat online shopping.

The role requires attention to detail, adherence to safety guidelines, and strong communication with customers and team members in a fast-paced environment.