Online Grocery Pick-Up Specialist — Fast & Fresh

Kroger

Lexington (KY)

On-site

USD 17,000 - 22,000

Part time

6 days ago
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Job summary

Kroger in Lexington, KY is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality. You will work in-store to assemble orders, process coupons and payments, and load orders for pickup, delivering a positive shopping experience.

This role emphasizes customer service, adherence to food safety standards, and clear communication for substitutions and special instructions.

Qualifications

  • Excellent oral/written communication skills.
  • Ability to read shelf tags.
  • Basic math skills (counting, addition, subtraction).
  • Ability to work without supervision.

Responsibilities

  • Select and gather products for customers' on-line orders efficiently with attention to freshness.
  • In-Store Grocery Shopper initiates and completes selection process.
  • Assemble orders, process coupons and payment, and deliver/load orders to cars for pickup.
  • Scan and bag orders following bagging standards.
  • Communicate substitutions or exceptions to customers at pickup time.
  • Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
  • Maintain organization and cleanliness of staging areas and equipment.
  • Assist in training new e-Commerce team members.
  • Meet/exceed productivity standards.
  • Handle high-paced and potentially stressful environments cooperatively.

Skills

Excellent communication
Read shelf tags
Basic math
Work without supervision

Job description

Kroger in Lexington, KY is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality. You will work in-store to assemble orders, process coupons and payments, and load orders for pickup, delivering a positive shopping experience.

This role emphasizes customer service, adherence to food safety standards, and clear communication for substitutions and special instructions.

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