Online Grocery Pick-Up Specialist — Fast & Fresh

Kroger

Lexington (KY)

On-site

USD 17,000 - 22,000

Part time

6 days ago

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Job summary

Kroger in Lexington, KY is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality. You will work in-store to assemble orders, process coupons and payments, and load orders for pickup, delivering a positive shopping experience.

This role emphasizes customer service, adherence to food safety standards, and clear communication for substitutions and special instructions.

Qualifications

Excellent oral/written communication skills.
Ability to read shelf tags.
Basic math skills (counting, addition, subtraction).
Ability to work without supervision.

Responsibilities

Select and gather products for customers' on-line orders efficiently with attention to freshness.
In-Store Grocery Shopper initiates and completes selection process.
Assemble orders, process coupons and payment, and deliver/load orders to cars for pickup.
Scan and bag orders following bagging standards.
Communicate substitutions or exceptions to customers at pickup time.
Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
Maintain organization and cleanliness of staging areas and equipment.
Assist in training new e-Commerce team members.
Meet/exceed productivity standards.
Handle high-paced and potentially stressful environments cooperatively.