Online Grocery Pick-Up Specialist

The Kroger Co.; Fitchburg (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality. You will assemble orders, process coupons and payments, and load orders for customer pickup, delivering a positive service experience to encourage repeat online shopping.

The role emphasizes strong communication, adherence to policies, and teamwork in a fast-paced store environment. Training and development opportunities are available.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for customers' online orders in the most efficient manner.
• Assemble orders, process coupons and payment, and prepare orders for pickup.
• Provide positive customer service to encourage return visits.
• Follow bagging standards and maintain cleanliness of staging areas.
• Communicate substitutions or issues to customers at pickup.
• Assist with opening/closing procedures and training new team members.

Skills

Read shelf tags

Basic math

Excellent communication

Work without supervision

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality. You will assemble orders, process coupons and payments, and load orders for customer pickup, delivering a positive service experience to encourage repeat online shopping.

The role emphasizes strong communication, adherence to policies, and teamwork in a fast-paced store environment. Training and development opportunities are available.