Online Grocery Pick-Up Specialist

The Kroger Co.; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to support customers by selecting and gathering products for online orders with a focus on freshness and quality. You will process coupons, handle payments, and load orders into customers' cars at pickup while delivering a positive service experience.

Responsibilities include initiating and completing the order selection, communicating substitutions, and ensuring accuracy and efficiency in a fast-paced store environment.

Qualifications

• Ability to work without supervision.
• Read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.
• Experience as a personal shopper or in production/warehouse environment, stocking shelves, or cashier experience.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and deliver and load orders to cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Adhere to laws, food safety procedures, and company guidelines.
• Maintain staging areas and report discrepancies or faulty equipment.

Skills

Excellent oral/written communication

Ability to work without supervision

Basic math skills

Read shelf tags

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to support customers by selecting and gathering products for online orders with a focus on freshness and quality. You will process coupons, handle payments, and load orders into customers' cars at pickup while delivering a positive service experience.

Responsibilities include initiating and completing the order selection, communicating substitutions, and ensuring accuracy and efficiency in a fast-paced store environment.