Online Grocery Pick-Up Clerk

Kroger in; St. Johns (MI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery retailer as an Online Grocery Pick-Up Clerk, where you'll select and gather products for online orders, ensuring quality and customer satisfaction. This role offers flexible scheduling and comprehensive health benefits, supporting your growth and well-being.

Benefits

Comprehensive health benefits

Flexible scheduling

Paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to provide a positive customer service experience.
• Must follow safety and food handling procedures.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and deliver orders to customers' cars.
• Maintain cleanliness and adhere to policies on substitutions.

Skills

Customer Service

Attention to Detail

Communication

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pickup. Provide a positive customer service experience to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

We value our people. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with the care and resources you need. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive health benefits, including medical, dental, vision, and prescriptions, through company or union plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

In this role, the In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. Responsibilities include scanning and bagging items, communicating substitutions or issues, and ensuring order accuracy and quality. The role requires following all safety and food handling procedures, maintaining cleanliness, and adhering to policies on substitutions and temperature controls. The associate also interacts with customers via phone, supports training new team members, and operates within a high-paced environment, managing conflicts professionally and acting with integrity.