Online Grocery Pick-Up Clerk

Kroger in; Southgate (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk. You will select and gather products for online orders, ensuring quality and customer satisfaction. This role offers flexible scheduling and comprehensive benefits, including healthcare and tuition reimbursement.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts on food and travel

Tuition reimbursement

Opportunities for growth

Qualifications

• Experience in customer service and teamwork is essential.

Responsibilities

• Select and gather products for customers' online orders efficiently.
• Assemble orders, process payments, and communicate issues at pickup.
• Maintain cleanliness and organization of staging areas.

Skills

Customer Service

Teamwork

Attention to Detail

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of everything.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Our benefits support your well-being, including:

• Comprehensive healthcare coverage—medical, dental, vision, and prescriptions—via company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support, including free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more details, visit our Benefits Page.

Job Responsibilities:

• Initiate and complete selection for customers' online orders.
• Assemble orders, process payments, and communicate substitutions or issues at pickup.
• Ensure orders meet quality standards, are accurate, and are stored in proper temperature zones.
• Follow all safety, food safety, and legal guidelines.
• Maintain cleanliness and organization of staging areas and equipment.
• Assist in training new team members and uphold productivity standards.
• Work cooperatively in a fast-paced environment, managing conflicts professionally.
• Support customers, including minors, individuals with special needs, and older adults.
• Follow all policies, procedures, and directions to ensure excellent service and safety.