Online Grocery Pick-Up Clerk

Kroger in; Royal Oak (MI); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading grocery retailer as an Online Grocery Pick-Up Clerk. This role involves selecting and gathering products for online orders, ensuring quality and freshness, and providing exceptional customer service. You'll enjoy comprehensive benefits, flexible scheduling, and opportunities for growth within the company. If you're caring and eager to learn, apply today to be part of a team that values diversity and inclusion.

Benefits

Comprehensive benefits

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Ability to work in a high-paced environment.
• Manage conflicts professionally.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders and process payments.
• Provide excellent customer service.

Skills

Customer Service

Conflict Management

Integrity

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver/load orders into customers' cars at store pickup. Provide a positive customer service experience to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We continuously innovate to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, a fresh opportunity awaits. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including physical, emotional, and financial health coverage.
• Flexible scheduling with paid time off, holidays, and sick leave based on eligibility and tenure.
• Support through free counseling and financial coaching services.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more details on benefits and eligibility, please visit our Benefits Page.

The In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and loads orders into customers' cars at pickup. They scan and bag items, follow bagging standards, and communicate substitutions or issues to customers. The role requires ensuring order accuracy, maintaining cleanliness, following safety and legal guidelines, and providing excellent customer service. Additional responsibilities include managing equipment, training new team members, and adhering to productivity standards. The position requires the ability to work in a high-paced environment, manage conflicts professionally, act with integrity, and support customers with special needs. Reasonable accommodations are available for essential job functions.